![]() ![]() If you’re using older Roku models, you may want to upgrade your device. It seems that the HBO Max app requires more RAM and CPU power Roku 3500x models can deliver. Oftentimes, HBO Max struggles to load the content but then suddenly stops working and exits back to the home screen. Many Roku users who own 3500x Roku stick models complained about not being able to play HBO Max on their devices. ![]() Restart your Roku device to clear the cache.To do that, you need to press the asterisk button on your remote and select Remove channel. Many users confirmed they managed to avoid frequent crashes by using this simple workaround. Let two or three seconds pass between various actions and selections. The closed caption and the HBO Max menu are not available.Īdditionally, try moving very slowly across the menu. ![]() There are only four controls you can access: the 7-second replay, Pause, Forward, and Backward. There are certain disadvantages if you choose to use this workaround. Instead of using the home screen to select the title you want to watch, use the search feature. Re-add the HBO Max channel after you did all that. Then remove the HBO channel and restart your Roku device. As a result, the new HBO Max channel will crash.Īlternatively, you can also unsubscribe from HBO. The reason you need to sign out of all the devices is that Roku might be holding onto your old HBO login information.
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